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The questions on everyone’s mind

How can I access the model forms of the Code of Civil Procedure created by Me Francine Payette via the JurisÉvolution platform? How do I obtain the previous version of a section of the Criminal Code? Is the content the same in the old version as in the new Espace CAIJ?
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Help and frequently asked questions

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Help center > CAIJ services > Customer service

How does a meeting with a researcher work?

Once you’ve booked your appointment, either online or in the CAIJ’s co-working library, you’ll be able to outline your research. This information will be consulted in advance by our researcher, who will open a file prior to your meeting. During the appointment, whether face-to-face or virtual, approximately 5 to 10 minutes are devoted to establishing […]

How can I find out where CAIJ’s coworking libraries are located?

You can visit the Co-Working Libraries page of the CAIJ website to see all the co-Working Libraries, locker rooms and service points, as well as a list of equipment, tools and databases available on site, summarized in the form of a fact sheet. You’ll also find exact contact details and opening hours, as well as […]

Do you lend out gowns?

The CAIJ does not lend gowns in its libraries or locker rooms. This service is offered by third parties and is not part of the CAIJ’s service offering.

How do I subscribe to the CAIJ newsletter?

You can ask to be added to the CAIJ newsletter mailing list by contacting us using the Contact us form. News from the newsletter are also available on our website. See the latest CAIJ news.

Who should I contact to request a partnership with the CAIJ?

Partnership requests should be sent to CAIJ management using the Contact Us form. A response will be sent to you as soon as possible. If you represent a group, association or other organization, it may be possible, under certain conditions, to enter into a framework agreement with the CAIJ to provide access to your members. […]

How to report a bug or give feedback on Espace CAIJ?

To report a bug or give feedback on the Espace CAIJ, click on the “Feedback” button on the right of your screen. It allows you to send your comments directly to our team. Can’t you see the button? Your feedback is invaluable and helps us to constantly improve our tools. Thank you for your contribution.

How can I get assistance on Espace CAIJ?

If you have a question or encounter a problem related to the CAIJ Space, please visit our Contact Us page to choose the method of communication that suits you best: online form, chat, email, or phone. Our team is here to support you and respond quickly.

What should I do if JurisÉvolution doesn’t display correctly?

If JurisÉvolution is not displayed correctly, try opening the database with another browser (e.g. Microsoft Edge or Mozilla Firefox). You can also delete browser cookies to solve the problem. If you have any questions, don’t hesitate to contact us.

My computer tells me I need administrator access to install the library printing software, but I don’t have this access. What should I do?

Access to your computer may be restricted by your organization for security reasons. We recommend that you try the installation again with the help of your IT team.

How much does printing and photocopying cost?

The rates for printing from a CAIJ workstation and photocopying are the same. You’ll find all the latest rates on the Pricing page of the CAIJ website.

What happens if I damage a loaned document?

If the document is deemed irrecoverable by the CAIJ, it is considered lost. The CAIJ cardholder is then charged a replacement fee and an administration fee. Damaged documents remain the property of the CAIJ at all times, even if they are returned after invoicing. See details: Pricing – CAIJ

What happens if I lose a borrowed document?

A document is considered lost if it is not returned within 30 days of the loan expiry date. In this case, a replacement fee will be charged to the CAIJ cardholder: These charges remain payable even if the document is found and returned after billing. See details: Pricing – CAIJ

What should I do if I can’t find content on Espace CAIJ?

Looking for legal abbreviations, legislative history of Canadian companies, legal bookmarks, legal news? Some content is still available in other formats or through other search tools. Whatever you’re looking for, we invite you to contact our research team. They can help you quickly pinpoint what you’re looking for, suggest appropriate search strategies or direct you […]

What is the research support service?

Research support is a CAIJ service offered by a team of specialized CAIJ researchers. This service enables you to obtain the help of research professionals who will suggest suitable research avenues and strategies for faster, more relevant results. You can call on our team of researchers specializing in coworking libraries, either in person or remotely, […]

How do I contact the research support service?

You can ask our specialized researchers to support you in your research by sending your request by chat (from the Espace CAIJ), by telephone, in the co-working library or by videoconference appointment. All these channels are available on the Research Support page . This service is ideal if you have a search to do, but […]

Can’t find a document on the Espace CAIJ or in the coworking library and would like to obtain it?

If you can’t find the document or information you’re looking for, don’t hesitate to contact us. We’ll be happy to help you find the information you need as quickly as possible. Our team of specialized researchers can help you through our Search Support service. If the document is not part of our collection, you can […]

How can I submit a comment to the CAIJ?

You can send us feedback at any time using our Contact Us page. We appreciate your feedback on our content and services. In addition, the CAIJ regularly consults its members through surveys and consultations in order to improve its services.

How can I print a CAIJ photocopier from my laptop?

This procedure is only available for room RC-03 of the Salon des avocats de Longueuil. Here’s how to print directly from your laptop to a CAIJ photocopier. 1. Go to the following link: https://caij.qc.ca/impression Here’s what you’ll see: Use the buttons at the bottom of the page to access the procedures for Apple and Google. […]

What are the rules for writing a search on Espace CAIJ tools?

For best results when searching in Espace CAIJ, we recommend using logical operators (AND, OR, NOT, etc.) in capital letters. Using these operators allows you to refine your searches and access relevant documents more efficiently. If you don’t use capital letters, a warning message will automatically appear, as shown below. The writing rules are kept […]

How do I register for CAIJ training?

The CAIJ offers you free training courses in a variety of formats, covering not only how to make the best use of its resources and services, but also topical issues closely related to the fields of law. To register, you can do so from your Espace CAIJ home page, using the Services menu and the […]