Welcome to our new website, whose primary objective is to provide you with clear, comprehensive and user-friendly information. If you have any questions, please don’t hesitate to contact us via our chat service. Enjoy your visit!

Terms of use

Welcome to the Centre d’accès à l’information juridique website.

To use the websites operated by the CAIJ, including Espace CAIJ and Mon CAIJ, as well as the CAIJ’s other digital platforms (collectively, the “Website“), you must accept and comply with certain terms and conditions set out in these terms of use. These terms of use constitute a contract between you and the Website operator, the Centre d’accès à l’information juridique (“we” or the “CAIJ“).

If you do not wish to be bound by these terms of use, immediately stop using the Website.

1. Purpose of this Website

The Website aims to promote access to legal information and provide information tools for CAIJ members. We offer a platform for disseminating legal documents, as well as services for researching and organising legal content. The Website provides access to databases, videoconferencing, chat or research support, and online loan services for books and legal documents.

The CAIJ does not provide legal advice – If you are seeking advice about your situation, you should consult a professional.

The content available on the Website is for information purposes only – The CAIJ provides original content for information purposes only. The CAIJ does not endorse content produced by others.

2. Access to the Website

Access to the Website by automated means (such as robots, web scrapers) is not permitted, except in accordance with the robot exclusion file (*caij.qc.ca/robots.txt) or if there is a written agreement to this effect between you and the CAIJ.

There is no guarantee that the Website will be accessible and functional, completely or partially, at all times.

We reserve the right to suspend access to the Website for the public as a whole or for one or more users, at our sole discretion and in particular in the event of non-compliance with these conditions.

The Website is accessible via the Internet using standard Internet formats. The CAIJ reserves the right to modify these formats at any time, and it is the user’s responsibility to obtain, at his or her own expense, Internet access and all software required to access the Website.

3. User account

To use certain features of the Website, in particular Mon CAIJ, you must authenticate yourself. You guarantee that the information you provide is true and accurate and you undertake to keep it up to date. The CAIJ does not accept the use of a pseudonym to create a user account.

You may not share your account with another person. You undertake to protect your password and not to disclose it or transfer it to third parties. You are entirely responsible for your user account and any action originating from your user account.

If you have reason to believe that the security of a user account or password has been compromised, you must notify the CAIJ immediately and change your password as soon as possible.

The CAIJ reserves the right to cancel any user account or disconnect a concomitant session if it discovers that a user account is being used by more than one person or has simply been given to another person.

4. Intellectual property

The Website includes content over which the CAIJ holds intellectual property rights and content reproduced with the permission of the holders of these rights, in particular under broadcasting and reproduction licences.

This section explains the terms and conditions under which you are authorized to use the content available on the Website.

Content protected by intellectual property

All the content of the Website is covered, including the texts, illustrations, photographs, video or audio sequences, the source code of the Website, as well as the compilation, layout or arrangement of these elements on the Website (the “Protected Content“).

Protected Content is available to users subject to the terms and conditions provided for by law, by these conditions of use or as otherwise agreed between the parties concerned.


Certain content on the Website may be in the public domain or available to the public under specific licences or by law. In such circumstances, these conditions do not limit your rights in respect of such content.

The arrangement, compilation or adaptation of content in the public domain continues to be protected by copyright and to be subjected to the terms of the licence we grant you. This content may be subject to restrictions laid down by the rights holders or by law. You are responsible for informing yourself of any such restrictions.

License to use and reproduce

We grant you a limited, non-exclusive, non-transferable and non-sublicensable licence to reproduce the Protected Content for the purposes of viewing it, downloading it onto your computer, printing it on paper or another medium of your choice and making personal or professional use of it, for study, research and educational purposes, or for fair dealing.

This permission is subject to the following conditions:

  1. You must keep the marks indicating the origin of the content, its author and any indication relating to copyright on an element of the Protected Content reproduced;
  2. You may not publish, distribute or otherwise make the Protected Content widely or publicly available, whether free of charge or in return for payment;
  3. You may not modify or change the format of the Protected Content;
  4. You may not act in such a way as to suggest that you are the author of the Protected Content (unless you are the author);
  5. You may not post Protected Content on a website by disguising the fact that it comes from the CAIJ or by suggesting that it comes from another source;
  6. You may not create a database using Protected Content;
  7. You may not create derivative works from the Protected Content.

All rights not expressly granted in these Terms of Use are reserved to the CAIJ and its licensors, as applicable.

Notice of alleged breach

We do not guarantee that the content available on the Website does not infringe any intellectual property rights. We will take reasonable steps to remove any material that infringes a third party’s intellectual property rights.

If you believe that any content available on the Website infringes your or a third party’s intellectual property rights, please notify us in writing without delay at vieprivee@caij.qc.ca , specifying the following: your full name, e-mail address, the copyrighted content allegedly infringed, your interest in or rights to such content, details of its electronic location (the web page), details of the alleged infringement, and the date and time of the alleged infringement.


Names, words, titles, phrases, logos, designs, graphics, icons and marks displayed on the Website may constitute trademarks of the CAIJ or third parties. Nothing contained on the Website should be construed as granting any person a license or right to use any CAIJ or third-party logo, design or trademark.

5. Confidentiality and privacy

The tools offered by the CAIJ are not designed to allow the communication or storage of information protected by professional secrecy. Website users should not use the functionalities of their account or space that is personally dedicated to them to communicate or store information protected by professional secrecy. We do not guarantee the absolute confidentiality of our resources. You assume full responsibility for the information you communicate on the Website. The CAIJ may not be held liable for any consequences that may result from failure to comply with this warning.

To learn more about our practices regarding the collection, use and communication of your personal information, or simply to find out how to exercise your privacy rights when visiting and using the Website’s functionalities, please consult our Privacy Policy.

6. Third-party and database services

Through the Website, in particular through Espace CAIJ or Mon CAIJ, it is possible to request or access third-party services. This sometimes requires you to authenticate yourself to access My CAIJ.

More specifically, the CAIJ offers paid research, training and database services through third parties. These services are subject to certain additional terms and conditions that you must accept when making your request or before accessing them, as the case may be. These terms of use also apply to these paid services, insofar as possible, particularly the provisions stipulating the absence of warranties and the limitation of the CAIJ’s liability.

The CAIJ is not responsible for these research, training and database services, and the CAIJ offers no guarantee regarding them. It is your responsibility to read their terms of use. All correspondence and all commercial relations with third parties offering these research, training and database services, including payment for goods or services, if applicable, or any other terms and conditions related to these transactions, are made directly between you and the third party. Consequently, the CAIJ cannot at any time be held responsible for any loss or damage resulting from this relationship.

If the CAIJ suspects any breach of the terms of use of these services or any fraudulent or abusive use, the CAIJ reserves the right to prevent or restrict your use of these services.

7. Undesirable messages

We comply with current legislation and regulations on undesirable electronic messages (spam). If you no longer wish to receive electronic communications from us or if you consider that you have received an inappropriate or undesirable communication, please follow the unsubscribe mechanism found in CAIJ electronic messages.

However, we can still contact our users regarding their orders, requests for information or personal information, in accordance with applicable laws and Privacy Policy.

8. Acceptable use

You are not authorised to use the Website or its functionalities for any purpose that is unlawful or prohibited under these terms and conditions.

  • In particular, you agree not to use the Website or allow any other person to use the Website to:
  • disseminate false, defamatory, infringing, inappropriate, misleading, abusive or illegal information;
  • infringe the intellectual property rights of any person;
  • solicit passwords or personal identification information from other users;
  • disrupt or interfere with the functionality of the Website or any server or network involved in the operation of the Website;
  • collect or “harvest” personal information;
  • contravene any local, national or other law or regulation applicable to your activities;
  • attempt to access any part of the Website which is not authorised.

Prohibition on data extraction

The use of automated systems or software to extract data from the CAIJ website for commercial purposes is strictly prohibited unless you enter into a licensing agreement directly with the CAIJ that authorizes such use.

Prohibition on training AI

It is strictly forbidden to reproduce, in whole or in part, or make any other use of works protected by intellectual property hosted on the CAIJ Website to train artificial intelligence.  

In the event the CAIJ suspects any breach of the foregoing, the CAIJ reserves the right to cancel any user account or restrict your use of the Website.

9. Hyperlinks

The Website may contain hyperlinks to third-party sites, including social media sites used by the CAIJ (the “Third-Party Sites“), which will take you away from the Website. The CAIJ provides these hyperlinks for your convenience. Third-party sites are not under the control of the CAIJ, and hyperlinks may not be interpreted as approval or endorsement of their content by the CAIJ. The CAIJ is not responsible for the content of third-party sites, the links they contain, or any changes or updates made to them. The CAIJ offers no guarantee in this regard. It is your responsibility to read the terms of use and privacy policy of third-party sites.

All correspondence and business dealings with third parties through the Website, including payment for goods or services, if applicable, or any other terms and conditions related to such transactions, are made directly between you and such third party. Consequently, the CAIJ cannot be held liable at any time for any loss or damage whatsoever resulting from this relationship, including, without limiting the generality of the foregoing, with respect to any payment.

The CAIJ accepts hyperlinks to the Website. However, the CAIJ does not wish to be linked to any third-party site that:

  • contains content that constitutes a criminal or penal offence;
  • encourages the commission of a crime.
  • gives rise to civil liability.
  • violates any municipal, provincial, national or international legislation or regulation; or
  • is likely to damage or harm the activities, credibility or integrity of the CAIJ;
  • contains, posts or transmits any material or information that exceeds the moral or legal standards of Canadian society; or
  • contains, posts or transmits any information, software or other material that violates or infringes upon the rights of others, including material that constitutes an invasion of privacy, or that is protected by copyright, trademark or other proprietary right.

10. Suggestions from visitors

If you choose to communicate with us about improvements to the Website or the products and services we offer (“Submissions“), you agree to assign to us all right, title and interest in and to the Submissions and you authorize us to use the Submissions on an unrestricted basis. You represent to us that your Suggestions do not contain any confidential or proprietary information and you acknowledge that:

  • we have no obligation of confidentiality with respect to the Submissions;
  • we may use or disclose (or choose not to use or disclose) the Submissions for any purpose, in any manner, in any media, anywhere in the world;
  • we may have already considered or may be in the process of developing the same or similar elements to those mentioned in your Suggestions; and
  • you will not receive any compensation or refund, regardless of the circumstances in which the Suggestions are communicated to us.

11. No warranty

The CAIJ strives to ensure that the information and content available on the Website are complete, accurate and up to date. This information and content may come from sources that the CAIJ believes to be reliable and is regularly updated. However, this information may contain inaccuracies, omissions, typographical errors or other deficiencies. Consequently, your use of the Website and the services offered on or through it is at your own risk.

Neither the CAIJ nor any CAIJ employee, administrator or supplier guarantees the accuracy or completeness of the information posted on the Website, or the results obtained through the use of the Website, including the completeness, timeliness or exhaustiveness of search results, or the accuracy, reliability, accuracy, integrity, completeness, performance or fitness for a particular purpose of the information provided.

All material and data uploaded, downloaded or otherwise obtained through the use of the Website is done so at your own discretion and risk. Communications over the Internet are not absolutely secure and, consequently, we offer no guarantee as to the absence of viruses, destructive code or data interception during your use of the Website.

The CAIJ offers no guarantee as to the availability or stability of the Website, the ability to access it or the availability of the services offered. Please note that the Website is subject to regular technical maintenance, which may temporarily or permanently limit or prevent access.

The CAIJ may, at its discretion, modify or delete any part of the Website, including any of its features, at any time, with or without notice to you. The CAIJ will not be liable to you or anyone else if it exercises this right. Modifications may include, but are not limited to, changes in the content and fees of the services offered.

12. Limitation of liability

You are solely responsible for the use of, or decisions made based on information provided on the Website.

We do not limit our liability in cases where applicable law does not allow it. However, to the fullest extent permitted by applicable law, in no event will the CAIJ, nor any of its directors, officers, employees or agents be liable for any damages or injury of any kind, including damages resulting from loss of use of data, loss of revenue and profits, loss of work product, loss of goodwill or professional liability that may result from or arise out of the use of the Website or its content, loss of goodwill or professional liability arising out of or in connection with the use of the Website or services offered through the Website, the consultation or use of content obtained from the Website, the inability of one or more users to use or access the Website, or the failure of any part of the Website to operate properly.

By accepting these terms and conditions, you agree to this limitation of liability and waive any recourse or claim against the CAIJ, its directors, officers, employees or agents based on a matter excluded under this section.

If you are dissatisfied with any part of the Website, the functionalities of the Website, the results obtained from its use or any of these terms and conditions, please let us know so that we may, if we deem it necessary, remedy the situation or find an appropriate solution with you.

13. Compensation

You agree to indemnify, defend, defend and stand for the CAIJ, its affiliates, directors, officers, employees, agents and licensors from and against any damages, injury, liability, loss, fine, penalty or expense, including reasonable legal fees and expenses, resulting directly or indirectly from:

  • your access or lack of access to the Website;
  • your use of the Website; or
  • any alleged breach by you of these Terms of Use.

14. Sanctions

In the event of non-compliance with these terms of use, we reserve the right to apply one or more of the following sanctions, at our discretion:

  • send you a formal warning asking you to cease your non-compliant behaviour;
  • delete any content that you have published in breach of these terms of use;
  • temporarily suspend or permanently terminate your access to the Website and/or your user account;
  • take legal action against you to obtain compensation for damages caused by your failure to comply with these Terms of Use; and
  • report your behaviour to the relevant authorities if we consider that your activity is illegal.

These penalties will be applied according to the seriousness of your offence and the specific circumstances of each case.

15. Governing law

The Website is managed and powered by computer services located in the province of Quebec, Canada. The content and use of the Website as well as these terms of use and all related transactions shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein. Any conflict or dispute arising out of the foregoing shall be governed by and construed in accordance with such laws.

Some jurisdictions do not allow a contract to be governed by the laws of another jurisdiction. Accordingly, this section may not apply to you.

16. Dispute resolution

CAIJ services are offered to the Quebec legal community. Any dispute concerning these terms of use, or your use of the Website shall therefore be submitted to a competent court of the province of Quebec sitting in the judicial district of Montreal to the exclusion of any other forum or jurisdiction.

Certain jurisdictions do not allow a contract, or a dispute related to this contract to be submitted to a given court. Consequently, this section may not apply to you.

17. General

If any provision of these Terms of Use is, for any reason, invalid, illegal or unenforceable against one or more users or categories of users, such invalidity, illegality or unenforceability shall not affect the remaining provisions of these Terms of Use, which shall be construed as if the invalid, illegal or unenforceable provision had never been part of these Terms of Use.

These Terms of Use supersede any prior terms or provisions relating to the use of the Website. No verbal or written statement made by an employee or officer of the CAIJ, or by any other person, may have the effect of modifying or replacing these terms of use.

18. Amendments of Terms of use

The CAIJ may modify these terms of use at any time, without notice, in which case the modified terms of use will be posted on the Website with the date of the last update indicated at the beginning of this policy.

We will make reasonable efforts to inform our users of changes to the terms of use in advance, but it is your responsibility to check the terms of use before using the Website.

Users are requested to check regularly whether the Terms of Use have been modified. Users are deemed to have accepted the changes to the conditions of use if they continue to use the Website after the changes have been published.

Notwithstanding the foregoing, the CAIJ agrees to give you reasonable notice of the change and its effective date, if possible, at least 30 days before the change takes effect.

19. Questions, comments, suggestions or complaints

If you have any questions, comments or suggestions about the Terms of Use or the Website, you can contact us at 1-844-596-CAIJ (2245) or by e-mail at vieprivee@caij.qc.ca.