Help and frequently asked questions

Can I have several delivery addresses for a document loan?

Last updated: 8 September 2025

Yes, once your document has been located and added to your basket for delivery, the default address linked to your account will be displayed.

You can change it by selecting New address.

Simply fill in the form with the desired delivery address. Note that you must specify the new address each time, since the default address is the one associated with your CAIJ account.

If you wish to change the address of all your transactions, you can do so by clicking on your Profile and choosing Profile from the menu. You’ll be able to change the default address.