Help and frequently asked questions
Why am I not receiving courtesy or late notices by email for my loans?
Last updated: 26 May 2025
If you do not receive courtesy or late notices by e-mail, they may have been forwarded to your junk e-mail box. To avoid this, we suggest you add the e-mail address sirsi@phoebe.sirsidynix.com to your address book. If you still don’t receive the notices, please contact us.