< Return to FAQ questions

What happens if I lose a document?

A document is considered lost if it is not returned within 30 days following the loan due date.  The cost of replacing a lost document is the responsibility of the CAIJ cardholder. If the price of the lost document is unavailable, the client is charged the average price of documents and a $25 administration fee, plus taxes.

The $25 administration fee plus taxes and fine are payable even if the document in question is found and returned to CAIJ.

Did we answer your question ?

    Thank you ! Your feedback is appreciated.

    RELATED QUESTIONS
    Can I borrow texts from the co-working libraries?

    How long can a reference work be borrowed?

    How can I get a CAIJ card?

    As a member, do I have access to work stations and the internet?

    COVID-19 – More than ever, we are there for you. Quickly access the legal information you need and take advantage of our services designed to optimize your teleworking practice. Check out our initiatives and partnerships!