8 January 2024

How do I create or reset my password?

How to create my password

To create your password, enter your e-mail address in the field provided on the login page.

Note: If you have several accounts with the same e-mail address, choose the one that requires activation from the list.

An e-mail will automatically be sent to you with the link to create your new password.

Click on the link in the e-mail.

In the window that opens, enter your password and click on “Change password”.

Once done, the page will display the login screen. Simply re-enter your e-mail address and password.

How to reset my password

Can’t remember your password? No problem, you can reset it very easily.

Enter your e-mail address.

Note: If you have more than one account with the same e-mail address, choose the one that needs to be reset from the list.

On the password entry screen, click on the link “Forgot your password? Receive a reset link”.

You will automatically receive an e-mail with a link to reset your password.

Click on the link in the e-mail.

In the window that opens, enter your new password and click on “Change password”.

Once done, the page will display the login screen. Simply re-enter your e-mail address and your new password.

Please note:

  • The password reset link expires after 30 minutes. After this time you will have to make another reset request.
  • As long as you don’t click on “Change password”, your password remains unchanged.