COVID-19: CAIJ is there for you!

CAIJ supports the practice of its members and adapts quickly to situations that may influence it. In the circumstances of the COVID-19 crisis, it has made it a priority to increase access to legal information for its members and to improve its services to optimize telework. The CAIJ is also making sure to lend a hand to those who are implementing initiatives to help the most vulnerable in our society.



Safety and sanitary measures (administrative centre, co-working libraries, service centres and cloakrooms) :


  • Mask must be worn and can be removed when the physical distance rule is respected
  • Increased housekeeping to ensure that every room is properly disinfected including doors, bathrooms, floors, tables, common areas, workstations, photocopiers, etc.
  • Hydroalcoholic gel is available at the entrance of each workplace
  • Health self-assessment questionnaire at the main entrance of each workplace
  • Encouragement to respect at all times the principle of physical distance when using workstations, photocopiers and in the aisles
  • New rules concerning the handling of books (obligation to disinfect hands before handling books and to leave books on the table after use)
  • New options for free volume return and delivery service



Free videoconferencing service


In this era of confinement, the CAIJ now facilitates your meetings and exchanges with the addition of a free videoconferencing platform through secure and encrypted connections in Mon CAIJ.

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Reduced rate for delivery service

The delivery service is temporarily offered at $ 5, instead of $ 10 to deliver and $ 10 to return.
Reduce your travel and have a maximum of eight books delivered to your home.

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Free document retrieval

Requests for document retrieval, by e-mail, are free of charge until August 31, 2020. Document tracking is also a means of utilizing expanded services offered by valuable partners during the pandemic.

The CAIJ’s document retrieval service team will assist you in your search for plumitif information at no administrative cost. Only the actual fees charged by SOQUIJ are billed.

If you decide to go to one of our co-working libraries, please note that the time of use of the various stations is limited to 30 minutes to ensure that a maximum number of users can benefit from the service.


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Content accessible free of charge via an exclusive CAIJ agreement


Thanks to our partner Edilex. Until August 31, you can obtain, free of charge, a form or template you need by making a request to the CAIJ’s document retrieval service, which is also offered to you free of charge.

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Thanks to our partner Thomson Reuters. You have access to the entire content of La reference, without restriction and with all the bonus included in this highly appreciated tool, but also to other value-added content, until August 31, 2020. You will be able to access this content through your personal space Mon CAIJ.

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Thanks to our partners Juris Concept and Wilson & Lafleur. Obtain free of charge one of Me Payette’s 300 models and forms of civil procedure documents through our document retrieval service. Until August 31, 2020.

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Contents accessible free of charge

All members have free access to Jurifamille until June 26. All you have to do is register to access it remotely from your home via

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LexisNexis Canada offers free of charge a selection of content available in Lexis Advance Quicklaw for 30 days. Offer available until June 30, 2020.

Tailor-made content related to COVID-19


Activating Mon CAIJ

 If it is not already done, we invite you to activate your personal and secure space Mon CAIJ for quick access to several exclusive services such as videoconferencing and backup of your personalized research files, the 2019-2020 Law Collection, the CCQ annotated Baudouin Renaud 2019 and other exclusive databases.


Customer service

An enlarged team of fifteen people is ready to assist you every day by phone and email.


Chat schedule

Monday to Thursday: 8:00 am to 8:00 pm, Friday 8:00 am to 5:00 pm


Accompaniment in legal research

  • By chat or phone


  • Customized with researchers (video or phone)
  • Available remotely

Paper tracking

  • By chat, phone or email

Digital tracking

  • By chat, phone or email



Book loans

No late fees will be charged for loans made between February 1 and August 31, 2020.

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Wider community support


Legal assistance clinic COVID-19


Very active, CAIJ supports several initiatives of members or partner organizations that help our fellow citizens. Among these is the COVID-19 Legal Assistance Clinic, jointly orchestrated by the Department of Justice, the Commission des services juridiques, the Barreau du Québec and the CAIJ.

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Family law helpline


CAIJ lends a hand to Juripop and its family law legal hotline in support of victims of domestic violence.

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Partnership with the Quebec Bar Foundation

To encourage knowledge sharing and exchanges, the Fondation du Barreau is partnering with the CAIJ to bring together online, in a dedicated space available free of charge to students and members of the Bar, articles and books useful to lawyers in these times of crisis related to the COVID-19 pandemic. The objective is to centralize for members of the legal community publications related to the various legal aspects in times of crisis.

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Do not hesitate to call on us. You can always reach the CAIJ team through the chat service from Monday to Thursday from 8:00 am to 8:00 pm and Friday from 8:00 am. to 5:00 pm. Our team is here to help you by providing research support and assistance to help you access the information you need more easily. You can also contact us at 1 844 596-CAIJ (2245) or by email.

Avis aux membres — COVID-19 : Le CAIJ est là pour vous! Pour tout savoir sur les services étendus du CAIJ et les partenariats facilitant votre pratique, cliquez ici.