COVID-19: CAIJ is there for you!

CAIJ supports the practice of its members and adapts quickly to situations that may influence it. In the circumstances of the COVID-19 crisis, it has made it a priority to increase access to legal information for its members and to improve its services to optimize telework. The CAIJ is also making sure to lend a hand to those who are implementing initiatives to help the most vulnerable in our society.



Safety and sanitary measures (administrative centre, co-working libraries, service centres and cloakrooms) :


  • Traffic will be monitored to ensure that physical distance is maintained
  • Masks must be worn at all times for members, unless a member is working alone in a closed room
  • Access may be restricted in order to comply with health regulations
  • Possibility of using the workstations for more than 30 minutes, but the CAIJ reserves the right to ask members to give up their seats, if necessary
  • Libraries are now open from 8:00 a.m. to 4:00 p.m.
  • Increased housekeeping to ensure that every room is properly disinfected including doors, bathrooms, floors, tables, common areas, workstations, photocopiers, etc.
  • Hydroalcoholic gel is available at the entrance of each workplace
  • Do not report if you are symptomatic or have been given an isolation directive
  • Encouragement to respect at all times the principle of physical distance when using workstations, photocopiers and in the aisles
  • New rules concerning the handling of books (obligation to disinfect hands before handling books and to leave books on the table after use)
  • New options for free volume return and delivery service
  • No cash payment is accepted. Please pay online, by credit card or bank card. 



Free videoconferencing service


In this era of confinement, the CAIJ now facilitates your meetings and exchanges with the addition of a free videoconferencing platform through secure and encrypted connections in Mon CAIJ.

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Delivery service

Fines for tardiness are suspended until further notice.

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Document retrieval

The CAIJ’s document retrieval service team will assist you in your search for plumitif information at no administrative cost. Only the actual fees charged by SOQUIJ are billed.

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Content accessible free of charge via an exclusive CAIJ agreement


Thanks to our partner Edilex. Until March 31, 2023, you can obtain up to five forms or templates you need free of charge by applying to CAIJ’s tracking service, which is also available to you free of charge.

You can request a form once a month, up to a maximum of five forms per year per member. 

Thanks to our partners Juris Concept and Wilson & Lafleur. Obtain one of Me Payette’s 300 models and forms of civil procedure documents through our document retrieval service.


Tailor-made content related to COVID-19


Activating Mon CAIJ

 If it is not already done, we invite you to activate your personal and secure space Mon CAIJ for quick access to several exclusive services such as videoconferencing and backup of your personalized research files, the 2019-2020 Law Collection, the CCQ annotated Baudouin Renaud 2019 and other exclusive databases.


Customer service

An enlarged team of fifteen people is ready to assist you every day by phone and email.


Chat schedule

Monday to Thursday: 8:00 am to 8:00 pm

Friday: 8:00 am to 5:00 pm


Accompaniment in legal research

  • By chat or phone


  • Customized with researchers (video or phone)
  • Available remotely

Paper tracking

  • By chat, phone or email

Digital tracking

  • By chat, phone or email

Wider community support


Legal assistance clinic COVID-19


Very active, CAIJ supports several initiatives of members or partner organizations that help our fellow citizens. Among these is the COVID-19 Legal Assistance Clinic, jointly orchestrated by the Department of Justice, the Commission des services juridiques, the Barreau du Québec and the CAIJ.

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Family law helpline


CAIJ lends a hand to Juripop and its family law legal hotline in support of victims of domestic violence.

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Partnership with the Quebec Bar Foundation

To encourage knowledge sharing and exchanges, the Fondation du Barreau is partnering with the CAIJ to bring together online, in a dedicated space available free of charge to students and members of the Bar, articles and books useful to lawyers in these times of crisis related to the COVID-19 pandemic. The objective is to centralize for members of the legal community publications related to the various legal aspects in times of crisis.

More info

Do not hesitate to call on us. You can always reach the CAIJ team through the chat service from Monday to Thursday, from 8:00 am to 8:00 pm, and Friday, from 8:00 am to 5:00 pm. Our team is here to help you by providing research support and assistance to help you access the information you need more easily. You can also contact us at 1 844 596-CAIJ (2245) or by email.